FAQ
Have questions? We've got answers!
COVID 19
At Crunchy Waves we are following CDC guidelines and procedures to keep our customers and employees safe.
What are your ingredients?
You can find our ingredients list inside the product description. Should you have any questions please email us at contact@crunchywaves.com for further assistance.
Delivery Time
Due to the COVID-19 outbreak in the United States, we estimate delivery time will be up to 7-10 days. However we do ship same day Monday - Saturday. We also offer FREE SAME DAY local delivery in the Miami Dade and Broward county area. We deliver Monday - Saturday. Order by 1pm est to receive same day delivery. If you encounter an issue with your order please email contact@crunchywaves.com or utilize the chat bot on our site.
Are you offering any discounts at the moments?
Good news! We offer 10% off your first order when you sign up to our newsletter or communicate inside our chat.
When will the new flavors be launching?
VERY soon! Sign up to our newsletter to be the first to know when they launch and receive product updates, discount codes and more!
How many bags come in a box?
We offer three different box sizes:
- "Taste the crunch" box brings 6 bags
- "Enjoy the crunch" box brings 12 bags
- "Love the crunch" box brings 18 bags
- "Family size" box brings 33 bags
If you would like a custom order please let us know in the chat inside our website.
Refunds and Returns
We do not accept refunds, exchanges or returns at this time. All sales are final. However if your order arrived damaged (does not include box) please email pictures to contact@crunchywaves.com or utilize our chat box inside our website.